It is critical to ensure your RightFax server(s) and SQL database(s) are being backed up. The following components should be backed up regularly.
1) RightFax database (SQL)
2) \Program Files\RightFax directory
3) Image directory. (default location of this folder is in \Program Files\RightFax) Please verify location through the DocTransport module "Data Sharing" tab.
4) System State and registry of the RightFax server(s)
If you have any questions or need more information, then please contact the helpdesk.