Fax Server- Why can't I receive faxes with more than 30 pages?

Problem:

In RightFax, you are not able to receive faxes over 30 pages in lenght. How do you configure RightFax to receive faxes that are longer than 30 pages.

Solution:

If you are using a Brooktrout TR1034 fax board, edit the BTCall.cfg file, which is found in the ...\RightFax\DocTransport\Brooktrout\ folder. The BTCall.cfg file contains a parameter called "max_pagelist," which specifies the maximum number of pages allowed for storing results during a call. By default, the value of this parameter is "30," which limits faxes to thirty pages.

To allow reception of faxes containing more than 30 pages, complete the following steps:

1. Stop the DocTransport Module (service)
2. Edit the BTCall.cfg file. Change the value of max_pagelist to 1024. Save your changes
3. Restart the DocTransport module